Activate Warranty

Note: We will need a picture of your phone`s IMEI and Serial number Screen along with your phone encased in our 360 degree protection kit.

Step 1Contact and Order #

Step 2Select Device

Go to Settings > General > About and look for your device`s serial number, IMEI/MEID, and ICCID.

  1. From the Home screen, touch Apps.
  2. Touch Settings.
  3. Scroll to and touch About device or About phone.
  4. Note: It may be necessary to touch the SYSTEM tab and then touch About device.

  5. Touch Status.
  6. Touch IMEI information.
  7. Note: Some devices may show the IMEI number directly in the Status screen.

Your 15-digit IMEI number will display, along with other IMEI data.

  1. From any Home screen, Tap Apps.
  2. Tap Settings.
  3. Scroll to 'SYSTEM', then tap About device.
  4. Tap Status.
  5. View the IMEI number.

Step 3Upload Image

Almost done!

Take a picture of your phone at the screen from step 2 showing the IMEI and Serial number protected by your very own Sahara Case including tempered glass installed on the screen.

You could use a friends phone, old phone, tablet, computer or laptop.

Click here to see how to install the tempered glass.

Activation Complete!

You may view your warranty details in your user profile.

If you have any further questions feel free to contact us at help@saharacase.com.

Thank you for your purchase and we hope you enjoy your SaharaCase complete protection kit.